Terms and Conditions
Privacy Policy
Last updated: Sunday 14th June 2026
This Privacy Policy explains how Arshad Mohammed trading as KickOff Kids collects, uses, stores, and protects personal information.
Who we are
KickOff Kids is operated by Arshad Mohammed trading as KickOff Kids.
Email: enquiries@kickoffkids.com
Phone: 07474202459
Main venue: Goals Wimbledon, 7 Beverley Way, New Malden, London, KT3 4PH
For data protection purposes, Arshad Mohammed trading as KickOff Kids is the data controller.
What information we collect
We may collect the following information:
Parent or guardian name
Parent or guardian email address
Parent or guardian phone number
Child name
Child age or date of birth
Emergency contact details
Booking details
Payment status
Session attendance
Medical conditions
Allergies
Medication needs
Injuries
SEND or additional support needs
Behaviour or safety notes
Photo and video consent preferences
Messages sent through email, WhatsApp, SMS, forms, or booking platforms
Photos and videos taken during sessions
Website enquiry information
We do not store full payment card details. Payments are processed through Bookwhen and Stripe.
Why we collect information
We collect personal information to:
Manage bookings
Process payments
Deliver football sessions, playdates, and camps
Keep children safe
Contact parents about bookings
Contact parents in emergencies
Understand medical, allergy, SEND, or support needs
Manage registers and attendance
Handle cancellations and refunds
Send urgent updates
Share parent updates where consent allows
Use photos and videos where consent allows
Improve our services
Meet legal, tax, safeguarding, and record-keeping obligations
Lawful bases for using information
We use personal data under the following lawful bases:
Contract: to manage bookings, payments, attendance, cancellations, and service delivery.
Legal obligation: to keep records where required by law, including tax, accounting, and safeguarding-related records.
Legitimate interests: to run KickOff Kids safely, manage communication, improve services, prevent misuse, and respond to issues.
Vital interests: to protect a child or another person in an emergency.
Consent: for marketing communication where required, and for the use of photos and videos for social media, website, promotional content, and parent community updates.
Special category health information, including medical conditions, allergies, medication needs, and SEND information, is used only where needed for health, safety, safeguarding, and session support.
Children’s information
We collect children’s information only where needed to provide safe and suitable sessions.
Parents and guardians are responsible for providing accurate information about their child.
Photos and videos
KickOff Kids may take photos and videos during sessions for:
Parent updates
WhatsApp parent community
Social media
Website content
Marketing
Promotional materials
We will ask for consent before using a child’s photo or video for marketing or public-facing content.
Parents can withdraw photo and video consent by emailing:
If consent is withdrawn, we will stop using future images of that child where reasonably possible. We may not be able to remove images already shared, downloaded, screenshotted, reposted, or stored by others.
Who we share data with
We only share personal information where needed.
We may share data with:
Bookwhen for bookings
Stripe for payment processing
Staff, coaches, and volunteers who need information to support sessions
Goals Wimbledon or venue staff where needed for safety, access, or operational reasons
Emergency services where required
Safeguarding authorities where required
Professional advisers where needed
Email, SMS, or WhatsApp tools used for parent communication
Legal or regulatory bodies where required by law
We do not sell personal data.
WhatsApp communication
KickOff Kids may use WhatsApp broadcast, WhatsApp community, or WhatsApp messages for updates.
If you join a WhatsApp group or community, your phone number, profile name, and profile photo may be visible to other members depending on your WhatsApp settings.
Parents should avoid sharing sensitive child information in group chats.
How long we keep data
We keep personal data only for as long as needed.
Booking, payment, refund, and accounting records may be kept for up to 6 years.
Medical, attendance, emergency contact, and safeguarding-related information may be kept for as long as needed for safety, legal, insurance, or safeguarding purposes.
Photos and videos may be kept until they are no longer needed or until consent is withdrawn, unless continued use is lawful for another reason.
Marketing contact details are kept until you unsubscribe or ask us to remove them.
How we protect data
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
Access to personal information is limited to those who need it.
International transfers
Some platforms used by KickOff Kids, including booking, payment, communication, or website tools, may process data outside the UK.
Where this happens, we aim to use providers that apply appropriate safeguards.
Your rights
You have rights over your personal data.
These may include the right to:
Access your data
Correct inaccurate data
Ask for data to be deleted
Object to certain uses of data
Restrict certain uses of data
Withdraw consent where consent is the lawful basis
Request data portability in certain circumstances
To make a request, email:
Complaints
If you have concerns about how we handle personal data, contact us first:
You also have the right to complain to the Information Commissioner’s Office.
ICO website: www.ico.org.uk
Updates to this policy
We may update this Privacy Policy from time to time.
The latest version will be available on our website.